Social Media Manager | Sales & Marketing | Meta Ads

Plan and execute social media strategies to grow audience and engagement Write clear, compelling captions tailored to each platform Create and schedule daily posts across Facebook, Instagram, LinkedIn, and Twitter Edit videos and graphics for reels, stories, and feed posts using tools like Canva or CapCut Manage online communities by responding to comments, messages, and mentions Monitor performance metrics (reach, engagement, clicks, etc.) and optimize content based on results Run paid ad campaigns using Meta Ads Manager to support lead generation or sales goals Collaborate with marketing and sales teams for aligned messaging and promotions Stay updated on trends, algorithm changes, and platform best practices Track feedback, handle negative comments professionally, and protect brand reputation

espond to customer inquiries via phone, email, or chat in a timely and professional manner Resolve product or service issues by clarifying the customer’s concern and providing effective solutions Maintain accurate customer records and update information in the system Provide product/service information and assist with orders, billing, or account issues Escalate complex issues to appropriate departments while ensuring customer satisfaction

Identify and engage potential customers through walk-ins, inquiries, calls, and referrals Present vehicle features, financing options, and promotions to match client needs Conduct test drives and explain vehicle benefits to help customers make informed decisions Negotiate pricing, trade-ins, and financing to close deals effectively Maintain strong post-sale relationships to encourage referrals and repeat business Meet monthly sales targets and prepare daily/weekly sales activity reports Stay updated on vehicle models, specs, market trends, and competitor offers

Identify and qualify potential leads through online research and social platforms Execute email, call, and social media outreach to engage prospects Maintain and update lead databases or CRM systems Collaborate with sales and marketing teams to align lead strategies Track lead performance and optimize campaigns for better conversion rates

Accurately enter and update data into spreadsheets, databases, or CRM systems Review, verify, and correct data to ensure completeness and accuracy Maintain organized digital and physical records for easy retrieval Perform regular backups and follow data security protocols Assist in generating reports and summaries from entered data as needed