Customer Service & Virtual Support Specialist with experience in customer service, billing support, sales, and transaction processing. Skilled in CRM management, live chat,
Feel free to connect and reach out to discuss opportunities or collaborations!
Experience: 1 - 2 years
Mainly focused on addressing customer's concern while building rapport to maintain the positive atmosphere even though the situation for the customer is quite frustrating, also highlighting the services/product that could help reducing customer's monthly bills while hitting the KPI's. In this way, I could help the customer greatly while achieving the desirable outcome for the both of us.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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