Chichela

Healthcare Associate / Team Lead

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelor's degree

Last Active

July 9th, 2026 (yesterday)

Member Since

June 28th, 2025

Profile Description

I began my career in customer service at a telecommunications company, where I spent three years developing key skills in technical support, bill explanation, and product promotion. It was a valuable and memorable start that laid the foundation for my professional growth.

Afterward, I transitioned into the healthcare industry and joined the billing department. Over the next three years, I gained extensive experience in reading Explanation of Benefits (EOBs), understanding insurance coverage, processing payments, and submitting requests to resolve billing discrepancies.

My dedication and performance led to a promotion as a Team Lead, a role I held for another three years. In this capacity, I took on new responsibilities including supervising and coaching tea ---------- mbers, sharing my accumulated knowledge, tracking data and reports, and monitoring performance metrics and KPIs.

Core Skills: DME Billing · Claims Processing · Insurance Verification · EOB Explanation · Patient Relations · Team Leadership · HIPAA Compliance · Revenue Cycle Management

Top Skills

Customer Support » Insurance » Medical Insurance

Experience: 5 - 10 years

I have learned about insurance coverage and how to read an Explanation of Benefits (EOB)

Professional Services » Medical Services » Patient Care

Experience: 5 - 10 years

As a billing specialist, I work closely with patients to understand their needs and go above and beyond to ensure they can successfully order the medical supplies essential to their care

Professional Services » Medical Services » HIPAA Compliance

Experience: 5 - 10 years

Working in healthcare, we had a dedicated Quality Assurance team. Through this role, I gained valuable knowledge about HIPAA and its critical importance in every interaction—whether with patients or callers. Compliance is strictly enforced, with zero tolerance for violations

Other Skills

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu, Cebu

Tests Taken: IQ
Score: 90: DISC
Dominance: 31%
Influence: 15%
Steadiness: 30%
Compliance: 24%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”