Laica

E-Commerce Virtual Assistant | Customer Support & Order Management

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Overview

Looking for full-time work (8 hours/day)

at $2.84/hour ($545.44/month)

Associates degree

Last Active

June 27th, 2026 (today)

Member Since

June 28th, 2025

Profile Description

Customer-focused Virtual Assistant with 5+ years of experience in client communication, sales support, and customer relationship management across financial services and health and beauty industries.

I specialize in:
• Customer support
• Email communication
• Lead follow-ups
• Client record organization
• Data entry and spreadsheet tracking
• Administrative support

In my previous roles, I handled daily customer inquiries, coordinated follow-ups through phone and email, and maintained organized client records using Google Docs, Google Sheets, and Microsoft Excel. I also supported onboarding and communication activities for new tea ---------- mbers.

I am currently looking for long-term opportunities with business owners and teams who need reliable customer communication and organized administrative support.

Tools I use:
• Google Docs
• Google Sheets
• Microsoft Excel
• Gmail
• Zoom
• ChatGPT

I am available for US EST and PST timezones and open to both part-time and full-time work.
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Top Skills

Customer Support » Sales Support » Prospecting

Experience: 1 - 2 years

My background in network marketing has been invaluable in shaping my approach to prospecting and client acquisition. In that role, I developed a strong understanding of how to identify and engage potential clients—skills that have seamlessly transferred to my work in sales support at Public Safety Savings and Loan Association, Inc. (PSSLAI). Through network marketing, I learned how to effectively build and nurture a pipeline of leads, using a combination of outreach techniques such as social media engagement, cold calling, and personal referrals. This experience taught me the importance of building rapport quickly, understanding client needs, and positioning products in a way that resonates with potential customers. One of the key skills I honed was active listening—truly understanding the prospect’s pain points and providing solutions that meet their specific needs. I also became adept at following up consistently, maintaining relationships, and leveraging a network of contacts to maximize opportunities. In my current role at PSSLAI, I apply these prospecting skills daily, whether I’m reaching out to new clients or supporting the sales team with lead generation. I focus on quality over quantity, ensuring that every lead is not only a potential sale but a long-term relationship. My experience has made me highly organized, driven, and results-oriented, with a strong focus on converting prospects into satisfied, loyal members

Other Skills

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: IQ
Score: 96: DISC
Dominance: 31%
Influence: 20%
Steadiness: 34%
Compliance: 15%: English
C2(Advanced/Mastery)