Customer Service

Overview

Looking for full-time work (8 hours/day)

at $2.81/hour ($544.00/month)

Bachelors degree

Last Active

June 30th, 2026 (16 days ago)

Member Since

June 28th, 2025

Profile Description

A highly adaptable and fast-learning professional with a calm and strategic approach to problem-solving. Known for a cheerful and positive demeanor, I thrive in dynamic environments and enjoy creating new ideas, writing, and helping others. My strong work ethic allows me to perform effectively during both day and night shifts, making me flexible and reliable.
Currently working as a Customer Service Representative at Concentrix, I specialize in technical support, upselling, and handling account opening processes. With a solid background in the BPO industry, I’ve consistently excelled as a top performer, earning recognition as an Overall Top Agent, Floor Support, and Quality Assurance Top Agent.
I am proficient in using tools such as CRM systems, Salesforce, Hard and Soft Avaya, Google Suite, Microsoft Office, as well as Canva and Adobe Photoshop. These technical skills support my ability to deliver high-quality service and contribute to team goals.
Educationally, I hold a Bachelor of Arts in Journalism from Bulacan State University and have studied Humanities and Social Sciences at AMA Computer College, which has shaped my strong communication and interpersonal skills.