Experienced Virtual Assistant | Medical Cold Caller | Sales Representative | Driven | Detail-Oriented | Results-Focused
With over 5 years of experience in customer service, sales, and healthcare support, I bring a powerful mix of professionalism, empathy, and persuasion to every task. I specialize in:
Medical Cold Calling – Skilled in pre-qualifying leads, verifying eligibility (e.g., SSDI), and conducting patient interviews with accuracy and care.
Virtual Assistance – Organized and tech-savvy with experience in handling Zendesk, CRM tools, calendar management,
Sales & Objection Handling – Proven track record in converting leads into loyal clients by understanding customer pain points and offering tailored solutions.
Healthcare Intake Specialist – Strong background in gathering patient data, maintaining confidentiality, and ensuring smooth onboarding experiences.
I thrive in fast-paced, remote environments and am committed to delivering value, exceeding goals, and helping businesses grow.
Let’s connect if you need a reliable, results-oriented, a passionate and motivated individual who is always eager to learn and improve in every role
Experience: 2 - 5 years
Experience Level: Advanced – Highly accurate and detail-oriented in encoding large volumes of data with speed and precision. Skilled in using spreadsheets, CRMs, and various data management tools to organize, update, and maintain records. Consistently meets deadlines while ensuring data integrity and confidentiality.
Experience: 1 - 2 years
Experience Level: Intermediate – Skilled in conducting patient interviews, collecting and verifying medical histories, and providing compassionate, professional support. Experienced in coordinating care, educating patients about procedures, and ensuring comfort and clear communication throughout the care process. Committed to maintaining confidentiality and delivering high-quality patient-centered service.
Experience: 2 - 5 years
Experienced in maintaining strict patient confidentiality and safeguarding sensitive health information in line with HIPAA regulations. Skilled at handling medical records, conducting patient interviews, and managing data securely to ensure full compliance and protect patient privacy at every step.
Experience: 2 - 5 years
Experience Level: Advanced – Proven ability to handle high-volume data entry tasks with exceptional accuracy and efficiency. Skilled in managing databases, updating records, and maintaining data integrity across multiple systems. Experienced in meeting tight deadlines while ensuring confidentiality and delivering reliable, well-organized results.
Experience: 2 - 5 years
Experience Level: Advanced – Proficient in managing email correspondence, calendars, meetings, and tasks using Microsoft Outlook. Skilled at organizing inboxes, scheduling appointments, setting reminders, and ensuring smooth communication. Experienced in optimizing workflows for efficiency and maintaining professional, well-organized communication channels.
Experience: Less than 6 months
Skilled in handling high volumes of outbound and inbound calls to generate leads, qualify prospects, and close sales. Proven ability to deliver persuasive pitches, manage objections, and build rapport with diverse customers. Experienced in using CRM systems to track interactions, follow up effectively, and consistently achieve or exceed sales targets.
Experience: 2 - 5 years
Experience Level- quickly adapt to client workflows and follow instructions precisely. I’m reliable, detail oriented and ambitious. I give 100% in everything I do, always eager to learn and make sure to improve in every task or role that I take on, I quickly adapt to new tools and processes, and I take pride in meeting deadlines, following instructions, and exceeding expectations both quality and quantity.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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