Andrei

Virtual Assistant / Customer Service / Data Entry

Verified

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Overview

Looking for full-time work (8 hours/day)

at $2.99/hour ($576.00/month)

High school diploma

Last Active

July 10th, 2026 (today)

Member Since

June 25th, 2025

Profile Description

Driven and dependable customer service professional with nearly 2 years of experience in the BPO industry. I first handled a major telco account, managing billing concerns, sales inquiries, and customer retention. During this time, I also served as a Point of Contact (POC), supporting fellow agents with escalations, process questions, and real-time guidance to help maintain team performance.
I later expanded my expertise by working in retail order-taking support, where I handled customer purchases, ensured accurate order processing, and assisted in resolving issues related to fulfillment and delivery. These experiences strengthened my communication, problem-solving abilities, and commitment to providing excellent customer service.

Top Skills

Customer Support » Sales Support

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 1 - 2 years

Handled a major telco account, managing billing concerns, sales inquiries, and customer retention. Served as a Point of Contact (POC), assisting agents with escalations, process questions, and real-time guidance. Later supported retail order-taking, managing customer purchases, accurate order processing, and resolving fulfillment or delivery issues.

Other Skills

Basic Information

Age: 22

Gender: Male

Website: Sign Up with Pro Account to View

Address: Quezon, Metro Manila

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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