Hello, my name is Jazz. I have over five years of experience in customer service for dental insurance support.
Specializing in benefits verification, claims management assistance for both patients and providers. I’m skilled in multitasking, accurate documentation, and clear communication, and I’ve worked with software Open Dental, and Dentrix. Trained for Revenue Cycle Management. I enjoy collaborating with teams virtually and I’m committed to continuous learning. I’m excited to bring my background into a virtual assistant role, helping ensure smooth and reliable dental insurance verification for your practice.
SKILLS:
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Dental Insurance: Benefits verification, claims follow-up, Revenue Cycle Management
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Communication: Excellent verbal and written English communication skills
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Interpersonal: Strong collaboration skills with peers and leadership teams
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Software: Microsoft office, Excel, Open Dental, Dentrix, Virtual training Platforms
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Time Management: Prioritized task effectively to meet service level agreement
Experience: 5 - 10 years
I have over five years of experience as a dedicated Customer Service Specialist in the dental insurance field, where I’ve handled benefits verification, claims management, and patient support with precision and care. I’m skilled in multitasking, issue resolution, and consistently delivering excellent service. My background includes data entry, documentation, and virtual collaboration, and I’m committed to continuous learning and professional growth in every role I take on.
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