Virtual Assistant

I have experience as an Inside Sales Agent, conducting outbound calls to prospect and qualify leads, identifying business owners’ interest and readiness to sell, and supporting the sales process through effective communication and follow-ups. I maintained accurate CRM records, assessed acquisition fit, and built rapport with prospects to move them through the pipeline. This role strengthened my sales skills, objection handling, and ability to work with targets in a fast-paced environment.

I have hands-on experience as an Administrative and Operations Assistant, supporting daily business operations through inventory monitoring, sales reporting, and document management. I handled data tracking and verification using Excel and Google Sheets, ensured accurate records of sales, remittances, and inventory movement, and maintained organized digital filing systems via Google Drive and Dropbox. I also coordinated with plant personnel through regular outbound calls to support operations, ensure accountability, and maintain smooth workflow. My role required strong attention to detail, organization, and proactive communication to keep operations efficient and accurate.

I have experience as an Appointment Setter, handling outbound calls to qualify leads, assess interest, and schedule appointments for sales consultations. I gathered key information such as customer needs, budget, and readiness, maintained accurate CRM records, conducted follow-ups, and sent appointment reminders to ensure high show-up rates. My role required strong communication skills, persistence, and attention to detail to support the sales pipeline effectively.