Digital Marketing,Social Media Manager with Graphic Design,

I have created infographics using Canva for social media, personal projects, and small businesses. I focus on making visually appealing and easy-to-understand designs that present information clearly. I enjoy combining icons, colors, and layouts to match branding and engage audiences.

I’ve worked on creating web page layouts using beginner-friendly tools like Canva and website builders. I focus on clean, user-friendly designs with attention to visual hierarchy and responsive layout. Most of my experience comes from personal and practice projects, and I’m actively learning more about design principles and usability.

I have experience entering and organizing data using tools like Google Sheets and Microsoft Excel. I focus on accuracy, formatting, and following instructions carefully. I’ve worked on personal projects and small tasks to improve my speed and efficiency.

Over the past 6 to 12 months, I have been actively involved in providing technical support to end users, assisting with troubleshooting software, hardware, and connectivity issues. My role included diagnosing common technical problems, guiding users through solutions step-by-step, and escalating more complex issues to senior technicians when needed. I have experience working with support ticketing systems, remote desktop tools, and CRM platforms to track and manage support cases efficiently. I’ve learned to maintain a calm and professional tone under pressure, especially when users are experiencing frustration or technical difficulties. My goal is always to resolve issues as quickly as possible while ensuring users fully understand the steps taken. I’m continuously improving my technical knowledge and communication skills to offer clear, helpful assistance to a wide range of users.

I have been using Microsoft PowerPoint to create visually appealing and well-structured presentations for both academic and professional purposes. I’m comfortable designing slides with custom layouts, applying consistent themes, and incorporating text, images, charts, and animations to enhance communication. I’ve practiced organizing information for clarity and flow, and I’m able to align presentations with specific objectives, whether for pitching ideas, reporting, or instructional use. While I’m still building more advanced skills, I’m confident in my ability to deliver clean and engaging presentations tailored to audience needs.

I’ve worked with a variety of AI tools over the past year to streamline tasks such as content generation, data analysis, transcription, and workflow automation. I’m proficient with tools like ChatGPT, Grammarly, Notion AI, and image upscalers, using them to boost productivity and enhance quality in both administrative and creative work. I understand how to apply AI responsibly and efficiently to improve daily operations, saving time while maintaining accuracy.

I have been deeply involved in UI/UX design, working on both personal and small business projects with a strong focus on creating user-centered digital experiences. My experience includes designing wireframes, mockups, and interactive prototypes for web and mobile applications, ensuring that each interface is intuitive, visually consistent, and responsive. I’ve used tools like Figma and Canva to bring ideas to life starting from initial sketches and low-fidelity wireframes to polished, high-fidelity UI mockups. Throughout my journey, I’ve honed my understanding of layout principles, color theory, typography, and information hierarchy. I’ve also applied UX research methods such as user journey mapping and usability testing to make design decisions that prioritize clarity and ease of use. Collaborating with developers and stakeholders, I’ve learned how to balance aesthetics with functionality, continuously iterating designs based on feedback and performance metrics. This hands-on, real-world experience has significantly shaped my ability to design engaging and effective user interfaces.

I gained experience in logo design during my studies and through a part-time job, where I created logos for school projects and small businesses. These opportunities helped me understand brand identity, develop creative concepts, and apply design principles to produce clean and memorable logos.

I gained hands-on experience in graphic design during my On-the-Job Training On-Job-Training, where I worked on real-world design tasks and contributed to various visual materials. Throughout my studies, I also developed my skills through school projects, creating layouts, promotional materials, and digital content. These experiences helped me strengthen my creativity, attention to detail, and proficiency with design tools.