Aspiring Virtual Assistant with 2 years of BPO experience in tech, healthcare, retail, and survey accounts. Skilled in content moderation, customer support, and technical/academic writing (background in Secondary Education, major in English). Detail-oriented, adaptable, and eager to leverage strong communication and organizational skills in a VA role.
Experience: 6 months - 1 year
Conducted 80-100 cold calls daily to prospects, promoting health insurance plans and identifying sales opportunities.
Experience: 6 months - 1 year
Provided email and live chat support to customers regarding refunds, order tracking, and payment issues, ensuring timely resolution.
Experience: 6 months - 1 year
Assisted customers with queries regarding their home security products and subscriptions via calls and email.
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