Excellent time and organizational management including strong interpersonal skills with experience in client relationship and an effective Sales Coach/Program Manager and able to handle multiple projects.
Able to work at fast-paced, high-pressure position that will require focus, concentration, and imagination. Think like an owner, make sound business decisions and offer opinion without hesitation goal oriented and ready to take action.
*Ready to wear many hats, jump in anywhere that needs help or assistance and not be afraid to get on the phone to test a script or an idea.
* Have extensive call center management experience
* Have experience with the VICIdial system
* Available to work USA business hours
* Speak fluent English
* Have a home-office set-up with computer and high-speed broadband Internet
* Understand the dynamics of BPO.
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