I am a dedicated and experienced Commercial Insurance Virtual Assistant with a strong background in supporting agencies, brokers, and producers with daily operational and administrative tasks across multiple lines of business — including general liability, commercial auto, workers compensation, and property insurance.
With a deep understanding of U.S. insurance practices and strong communication skills, I help streamline workflows, ensure compliance, and enhance client satisfaction.
Experience: 1 - 2 years
Policy Servicing: Handling renewals, endorsements, audits, cancellations, reinstatements, and loss run requests Certificates of Insurance (COIs): Fast and accurate issuance and tracking Quoting & Marketing: Manual quoting, gathering underwriting requirements, and remarketing support Client Communication: Professional email correspondence with carriers, insureds, and underwriters Data Management: AMS360, HawkSoft, NowCerts, EZLynx, QQCatalyst, and similar systems Carrier Portals: Experienced with Progressive, Nationwide, Travelers, Liberty Mutual, Chubb, The Hartford, and more Compliance & Documentation: Keeping up-to-date records, filing notices, and processing endorsements
Experience: 1 - 2 years
Policy Servicing: Handling renewals, endorsements, audits, cancellations, reinstatements, and loss run requests Certificates of Insurance (COIs): Fast and accurate issuance and tracking Quoting & Marketing: Manual quoting, gathering underwriting requirements, and remarketing support Client Communication: Professional email correspondence with carriers, insureds, and underwriters Data Management: AMS360, HawkSoft, NowCerts, EZLynx, QQCatalyst, and similar systems Carrier Portals: Experienced with Progressive, Nationwide, Travelers, Liberty Mutual, Chubb, The Hartford, and more Compliance & Documentation: Keeping up-to-date records, filing notices, and processing endorsements
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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