Operations and Marketing Manager

I’ve built solid experience in administrative management by being the person people rely on to keep things organized and moving smoothly. A big part of my role has been handling a lot of back-and-forth communication between teams, managers, and owners—making sure everyone’s on the same page. I’ve worked on reports, analytics, employee handbooks, and different kinds of documentation that keep operations clear and consistent. I naturally take ownership of details that others might overlook, and I like creating systems that help people work more efficiently. Whether it’s coordinating schedules, following up with teams, or keeping track of tasks and deadlines, I make sure nothing slips through the cracks. I thrive when I know that people can count on me to handle the behind-the-scenes work so they can focus on the bigger picture.

I’ve managed projects across different industries, and what I bring to the table is the ability to keep things moving smoothly from start to finish. I’m used to coordinating with multiple stakeholders, whether it’s construction teams, business owners, or clients, and making sure everyone is on the same page. I handle full project lifecycles, from planning and scheduling all the way to execution and reporting. I rely on tools like ClickUp, Trello, Asana, Slack, and Google Workspace to organize workflows and keep communication clear. I’ve applied my project management skills in areas like construction development, storage operations, client services, and new business launches. No matter the industry, I make sure timelines, deliverables, and expectations are aligned. I’m also very comfortable problem-solving under pressure, especially when resources are tight or priorities shift. I’ve learned how to navigate challenges while still driving projects forward and making sure results are delivered.

I’ve built websites for all kinds of clients—businesses, charities, political campaigns, and even wedding services. For me, it’s not just about putting pages together, it’s about making sure the site actually works for the client’s goals, whether that’s visibility, bookings, or sales. I handle everything from layout and design to content updates and integrations, so the client doesn’t have to stress about the tech side. Over time, I’ve gotten comfortable balancing functionality with aesthetics, making sure the sites are both user-friendly and on-brand.

I’ve had plenty of hands-on experience with email marketing, both for clients and internal projects. I usually start by really understanding the audience first, what they need, what they care about, so the message feels personal and not just another email blast. I’ve worked on everything from designing email templates and writing copy to setting up automation sequences and tracking performance through open and click rates. I also like testing different subject lines, layouts, and call-to-actions to see what actually connects with people. For me, it’s not just about sending emails but building trust and making sure the brand’s voice comes through in a genuine way. I enjoy the creative side, graphics and design, but I also dive into the data so I can tweak campaigns and improve results.

I wouldn’t call myself a professional graphic designer, but I’ve used Canva a lot throughout my career. It’s my go-to tool for creating clean, eye-catching designs quickly—whether that’s social media posts, presentations, invitations, or marketing materials. I’ve gotten pretty good at making designs look polished and on-brand by customizing templates, playing around with layouts, and making sure everything feels cohesive. Canva’s simplicity really works for me because it lets me focus on creativity without needing complicated software.