Princess
Executive Assistant | Quality Assurance Specialist
Verified
Overview
Looking for full-time work (8 hours/day)
at $9.91/hour ($1,920.00/month)
Bachelors degree
Last Active
July 2nd, 2026 (21 days ago)
Member Since
June 16th, 2025
Profile Description
3+ years of remote work experience.
If you need someone who keeps executives focused, processes running smoothly, and customers genuinely satisfied — without being micromanaged — keep reading.
I'm a Virtual Executive Assistant and QA Specialist with 3+ years of remote work experience across executive support, quality assurance, and customer experience. I've supported business owners, managed moving company operations, handled client communications, and audited hundreds of customer interactions — all remotely, all without dropping the ball.
Here's what working with me looks like in practice:
• Your inbox is organized, prioritized, and responded to on time.
• Your calendar is protected — no double-bookings, no missed meetings.
• Your SOPs and processes are documented so nothing falls apart when you're not watching.
• Your customers are handled with care — escalations resolved, quality maintained.
• Your business data is tracked, reported, and turned into decisions.
WHAT I BRING TO YOUR BUSINESS
Executive & Admin Support
Inbox management · Calendar management · Meeting coordination · Contract and NDA drafting · SOP creation · Policy documentation · Knowledge base management · Confidential communications · CRM management · VoIP coordination
Operations & Workflow
Process documentation · Workflow optimization · Dashboard creation · Performance reporting · Task and deadline tracking · Cross-functional coordination
Quality Assurance
Multi-channel QA audits (phone,
Customer Experience
Escalation resolution · Customer retention · Service recovery · Multi-channel support
TOOLS I USE
Google Workspace · Microsoft Office · Zendesk · Salesforce · Maestro QA · ClickUp · Asana · Trello · CRM platforms · QA reporting dashboards
I'M THE RIGHT FIT IF YOU NEED:
- A reliable Executive Assistant who protects your time and handles complexity
- A Virtual Assistant who works independently and communicates proactively
- A QA Specialist who spots issues before they become problems
- A Customer Support lead who handles escalations and raises team performance
Open to long-term roles. Let's talk!
Top Skills
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Worked as a Quality Assurance Specialist auditing customer interactions across phone, chat, and email channels. Evaluated agent performance against compliance standards, delivered actionable coaching feedback, and produced QA reports to identify trends and service gaps. Collaborated with team leads on calibration and process improvement initiatives that measurably raised customer satisfaction scores.
Office and Administration » Executive Assistance
Experience: 2 - 5 years
Provided executive-level support as a Virtual Executive Assistant for U.S.-based clients, managing inboxes, calendars, and scheduling to protect executive focus. Drafted contracts, NDAs, and service agreements; created SOPs and company policies; maintained CRM systems; and designed performance dashboards. Experienced in cross-functional coordination, vendor communication, and confidential information handling — all in a fully remote setting.
Other Skills
Basic Information
- Age
- 22
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao del Sur
- Tests Taken
- IQ
- Score: 123
- Government ID
- Sign Up with Pro Account to View
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