Senior Associate | Operational Excellence and Process Enablement Specialist

Experienced in end-to-end project management, with over 6 years of supporting and coordinating cross-functional initiatives across telecom, manufacturing, education, and service sectors. Skilled in scoping requirements, mapping business processes, tracking deliverables, and ensuring alignment with timelines and stakeholder expectations. Adept at using Lean methodologies and project management tools to streamline operations and drive continuous improvement.

Proficient in Microsoft Excel for data analysis, reporting, and project tracking. Experienced in using advanced functions such as VLOOKUP, pivot tables, conditional formatting, and data validation to support process documentation, performance monitoring, and inventory tracking. Skilled in creating clear and functional dashboards and templates that improve efficiency in project and operational workflows.

Proficient in Microsoft PowerPoint for creating clear, engaging, and data-driven presentations. Experienced in designing executive-level decks, project updates, process flows, and training materials that effectively communicate insights, proposals, and progress to stakeholders across all levels.

Experienced in managing diverse stakeholders across project lifecycles, from requirements gathering to solution implementation. Skilled in facilitating workshops, aligning cross-functional teams, and maintaining clear communication to ensure stakeholder expectations are met. Adept at building trust and driving collaboration among technical, operational, and leadership groups.

Skilled in supporting strategic planning initiatives by analyzing business processes, identifying improvement opportunities, and aligning operational goals with organizational objectives. Experienced in developing actionable plans, tracking KPIs, and facilitating decision-making through data-driven insights across various industries.