Jefferson
Business Analyst | CRM Operations Specialist | Project Coordinator
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.81/hour ($1,120.00/month)
Bachelors degree
Last Active
July 10th, 2026 (2 days ago)
Member Since
June 15th, 2025
Profile Description
I am a dedicated and detail-oriented Business Analyst, CRM Operations Specialist, and Process Improvement Professional with over 5 years of experience supporting business operations, customer service, and system enhancement projects. I have worked with banking, healthcare, utility, and BPO industries, specializing in CRM operations, business analysis, project coordination, reporting, quality assurance, and process improvement.
My expertise includes Jira ticket management, stakeholder coordination, KPI reporting, dashboard management, documentation, data analysis, and workflow optimization. I have also served as a Product Owner, leading system enhancement initiatives, gathering business requirements, and coordinating with technical teams to deliver effective solutions. Certified in Lean Six Sigma Yellow Belt, ISO 9001 QMS, ISO 31000 Risk Management, and the 7 Basic Quality Tools, I am committed to delivering accurate, efficient, and high-quality results. I am a fast learner, proactive problem solver, and reliable team player who values professionalism, accountability, and continuous improvement.
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Office and Administration » Administrative Support
Experience: 2 - 5 years
Office and Administration » Computer Literacy
Experience: 1 - 2 years
Other Skills
Accounting » Business Analysis
Experience: 1 - 2 years
Project Management » Process Improvement
Experience: 1 - 2 years
Project Management » Process Mapping
Experience: 1 - 2 years
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- rodriguez, rizal
- Tests Taken
- DISC
- Dominance: look at my accomplish
- Influence: hey look
- Steadiness:
- Compliance: notice my accuracy
- Government ID
- Sign Up with Pro Account to View
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