Heartlyn

Technical Support

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.81/hour ($928.00/month)

Bachelors degree

Last Active

July 6th, 2026 (4 days ago)

Member Since

June 13th, 2025

Profile Description

A dedicated and adaptable IT professional with a Bachelor’s degree in Information Technology and solid experience in technical support and system maintenance. Skilled in troubleshooting hardware and software issues, using remote and ticketing tools, and providing quality customer service through calls, chat, and email. Known for strong critical thinking, effective communication, and the ability to perform under pressure. I aim to be recognized as a reliable, solution-oriented worker who contributes to team success and ensures excellent service delivery.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

I have experience in technical support, assisting customers with troubleshooting hardware, software, and network issues. I provided step-by-step solutions, ensured customer satisfaction, and maintained detailed records of support cases. My work focused on resolving issues efficiently while delivering clear and professional communication.

Other Skills

Design » Graphic Design » Canva

Experience: Less than 6 months

I have experience using Canva for designing creative graphics, social media posts, presentations, and marketing materials. I focus on creating visually appealing and well-organized designs that match brand style and purpose.

Video Editing » CapCut

Experience: Less than 6 months

I have experience in video editing using CapCut, creating engaging videos with smooth transitions, effects, and background music. I edit clips to match the desired style and tone, ensuring high-quality and visually appealing results.

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Taguig, Metro Manila

Tests Taken: IQ
Score: 94: DISC
Dominance: 38
Influence: 14
Steadiness: 34
Compliance: 14: English
C1(Advanced)