General Virtual Assistant
Reliable General Virtual Assistant with 4+ years of remote experience in scheduling, admin support,
Experience: 2 - 5 years
*Managed inbound and outbound calls with patients seeking medical care and home health services *Scheduled appointments by coordinating patient availability with provider and specialist calendars *Collected, verified, and documented patient demographics, insurance details, and medical concerns *Assessed patient needs to ensure accurate provider matching and proper appointment placement *Maintained a high level of empathy, professionalism, and confidentiality during all interactions *Reduced scheduling errors by ensuring accurate data entry and appointment confirmation
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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