Richard
Customer Service & Operations Management & Virtual Assistant
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.82/hour ($928.00/month)
Bachelors degree
Last Active
June 25th, 2026 (yesterday)
Member Since
June 5th, 2025
Profile Description
Results-driven Operations and Customer Experience Leader with over 15 years of experience in customer service, QA, project management, and team leadership across local and international accounts. Proven expertise in lead generation, converting prospects into sales, and client nurturing to drive revenue growth. Proven track record in driving KPIs, performance management, coaching, and operational excellence within real estate marketing, travel, and digital marketing industries. Skilled in customer support, retention, sales optimization, CRM systems, and project management tools.
Top Skills
Project Management
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 10+ years
Office and Administration » Team Leadership
Experience: 5 - 10 years
Other Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 1 - 2 years
Professional Services » Management Services » Call Center Operations Management
Experience: 10+ years
Customer Support » Sales Support
Experience: 2 - 5 years
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Office and Administration » Client Relationship Management
Experience: 6 months - 1 year
Virtual Assistant
Experience: 6 months - 1 year
Basic Information
- Age
- 44
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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