Bianca

Social Media & Customer Care Strategist

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Overview

Looking for full-time work (8 hours/day)

at $3.49/hour ($672.00/month)

Bachelors degree

Last Active

July 7th, 2026 (6 days ago)

Member Since

June 2nd, 2025

Profile Description

Resourceful and empathetic professional with a background in Psychology and a track record in delivering exceptional customer experiences, managing social media engagement, and streamlining virtual support operations. Demonstrates mastery in CRM platforms, data tracking, and communication tools across financial, healthcare, and telecom industries. Adept at balancing customer care with data-driven insights, fostering brand growth through responsive service and digital outreach. Thrives in dynamic environments that value precision, adaptability, and community impact.

Top Skills

Office and Administration » Calendar Management

Experience: 2 - 5 years

Throughout my roles in both healthcare coordination and technical support for Verizon Fios, I consistently delivered efficient, empathetic service tailored to diverse client needs. I managed calendar-based workflows to schedule technician visits, track healthcare order timelines, and send detailed follow-up communications—ensuring accountability and streamlined service delivery. My work involved guiding clients through troubleshooting processes, addressing complex inquiries, and utilizing CRM platforms to document interactions with accuracy and care. These experiences refined my ability to navigate high-pressure environments, balance customer satisfaction with operational precision, and communicate effectively across service channels.

Other Skills

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Balamban, Cebu

Tests Taken: IQ
Score: 131: DISC
Dominance: 37%
Influence: 6%
Steadiness: 21%
Compliance: 36%: English
C2(Advanced/Mastery)