Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $9.14/hour ($1,760.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

June 1st, 2025

Profile Description

I am ---------- M. ---------- Jr., a driven and adaptable professional with a solid foundation in Civil Engineering and a rapidly advancing career in the customer service industry. With a Bachelor of Science in Civil Engineering and notable academic distinctions, including Dean’s Lister recognition and graduating with Highest Honors in Senior High School, I bring a disciplined and analytical mindset to every role I take on.
I began my professional journey as a Customer Service Representative, where I honed my communication, problem-solving, and client-handling skills across various platforms and account types—voice and blended. My consistent performance and dedication to quality led to swift promotions, first as a Subject Matter Expert (SME) and then as a Quality Analyst at Sagility. These roles have deepened my expertise in quality assurance, documentation, data analysis, and team leadership.
With proficiency in Microsoft Office applications, excellent attention to detail, and a strong commitment to service excellence, I am well-equipped to support and improve business operations. My involvement in leadership roles, such as Public Information Officer of the Supreme Student Government and membership in the Philippine Institute of Civil Engineers, reflects my initiative, integrity, and collaborative spirit.
I am eager to contribute my skills and enthusiasm to organizations that value growth, quality, and customer satisfaction.