Jayson
Virtual Assistant | Administrative, Operations & WFM Specialist
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.26/hour ($1,600.00/month)
Bachelors degree
Last Active
July 16th, 2026 (6 days ago)
Member Since
May 27th, 2025
Profile Description
A 10-year BPO veteran with extensive experience in operations support, workforce management, and workflow optimization. I specialize in stepping into busy environments, organizing messy processes, and building custom tools that keep daily operations running smoothly.
Transitioning into the WFH/VA space, I combine high-level administrative efficiency with corporate-grade reliability. Whether you need end-to-end admin management, process streamlining, or data and scheduling support, I take ownership so you can focus on growing your business.
Open to BOTH Part-Time & Full-Time Roles.
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KEY CAPABILITIES
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• Administrative & Executive Support:
• Operations & Process Innovation: Mapping out workflows, eliminating bottlenecks, and creating custom tracking tools/templates.
• Workforce & Data Management: Scheduling support, capacity planning, performance reporting, and data analysis.
• Stakeholder Communication: 10+ years of professional experience handling international clients and internal teams with clarity and tact.
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WHY WORK WITH ME?
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• Zero Hand-Holding: Quick learner who adapts fast to new systems, software, and workflows.
• Problem-Solver Mindset: I don’t just execute tasks; I look for ways to make them faster and better.
• Corporate Reliability: Proven track record in fast-paced BPO environments where accuracy, deadlines, and confidentiality matter.
Top Skills
Office and Administration » Data Analytics
Experience: 5 - 10 years
I previously worked as a Data Analyst supporting Philippine sites in my former company. In my current organization, I also served as a Data Analyst before being promoted to a higher role within Workforce Management. I am proficient in creating reports and dashboards using both Google Sheets and Excel.
Office and Administration » Collaboration
Experience: 5 - 10 years
Project Management » Capacity Planning
Experience: 1 - 2 years
I am responsible for the capacity planning of two local CXP accounts and five small local sales accounts, supporting a total of over 1,700 agents. Managers from various departments—including QA, Training, and Operations—regularly seek my assistance in calculating the required FTE support needed to effectively sustain operations.
Project Management » Forecasting
Experience: 1 - 2 years
I supervised a group of schedulers responsible for forecasting and scheduling for two local CXP accounts with over 1,500 agents.
Other Skills
Office and Administration » Interpersonal
Experience: 5 - 10 years
I have been working with various departments and both internal and external stakeholders throughout my 8 years of BPO experience.
Project Management » Process Improvement
Experience: 2 - 5 years
Having been part of two startup companies, I played a key role in driving process improvements—transitioning from manual tracking to automated reporting and more efficient workflows. By working closely with in-house software developers, I helped design and implement scalable systems that enhanced operational accuracy and long-term sustainability.
Accounting » Financial Accounting » Financial Reporting
Experience: 1 - 2 years
I have hands-on experience in financial reporting, including the creation of billing reports and sales invoices. I have also participated in multiple case studies focused on costing models, Profit and Loss (P&L) analysis, and CopEx (Company Expenses) reviews, demonstrating my capability to support data-driven financial decisions.
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat, Pampanga
- Tests Taken
- IQ
- Score: 127
- DISC
- Dominance: 51
- Influence: 31
- Steadiness: 10
- Compliance: 8
- English
- B1(Intermediate)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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