Hi! I’m a Customer Support Specialist and Virtual Assistant with over 10 years of experience helping businesses run smoothly and keep customers happy.
I specialize in handling
In my previous roles, I’ve:
• Handled 50-100+ customer inquiries with professionalism and efficiency
• Maintained accuracy while working on time-sensitive and detail-heavy tasks
• Built trust with clients by delivering consistent, reliable support
My background in banking has trained me to be highly detail-oriented, organized, and trustworthy—especially when handling sensitive information.
Tools I’m experienced with:
Google Workspace | Microsoft 365 | Zoom
Salesforce (CRM) | AI TOOLS (ChatGPT / Claude / Gemini
Canva
I’m known for being easy to work with, proactive, and someone you don’t need to micromanage.
If you’re looking for someone reliable who can represent your business well and support your daily operations—I’d be happy to help.
I’m also open to a paid trial so you can confidently assess my work.
Let’s work together.
Experience: 2 - 5 years
Experience: 10+ years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Successfully resolved customer disputes and account issues by actively listening, analyzing root causes, and offering tailored solutions, resulting in increased customer satisfaction and retention.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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