I’m a Healthcare Virtual Assistant and Registered Medical Technologist with hands-on experience in administrative support, patient coordination, and medical operations. I have worked closely with providers, clinic staff, and patients to keep things moving efficiently, both behind the scenes and on the front lines.
From patient scheduling and medical documentation to billing support and multi-channel communication, I have helped keep healthcare teams organized and patients well cared for. Whether in a clinical setting or working remotely. I focus on making sure that nothing falls through any cracks, on any side of the practice.
Here are the key responsibilities I perform:
- I scheduled patient appointments, managed calendars, and handled confirmation calls.
- Stayed in touch with patients through
- I have kept patient charts and medical records accurate and up to date.
- Transcribed medical notes and documents with attention to detail.
- Processed referrals and made sure all medical requirements were completed.
- Supported medical billing, including tracking accounts receivable and following up on claims.
- I have managed executive inboxes and helped prioritize daily tasks.
- Followed up with patients, coordinated prescription refills, and tracked care program progress.
- Organized and maintained digital medical records and documentation.
- Handled data entry, created reports, and tracked information using spreadsheets.
The tools and software I use:
Google Workspace (Docs, Sheets, Gmail, Drive)
Microsoft Office (Excel, Word, Outlook)
Zoom, Google Meet
Slack
WhatsApp
Notion
Canva
Capcut
RevolutionEHR
eClinicalWorks
While I'm already proficient in the tools that I use, I'm confident I can master any new platform within 2-3 weeks!
My Technical Setup:
32GB RAM laptop (Acer Nitro AN515-57)
Dual monitor setup
100 Mbps internet with backup
UPS power backup
---If you need a healthcare VA who understands both the clinical and administrative sides of patient care, and who proactively fixes problems before they become emergencies? let's talk! I’m here to make your practice run smoother, starting day one.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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Judy Bass
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