I'm a highly motivated and detail-oriented professional with over 3 years of experience in customer service, administrative support, and chargeback management. I specialize in dispute resolution, data accuracy, and ensuring smooth backend operations for both local and international clients.
In my previous roles—including supporting Sprint (now T-Mobile) and ANZ Worldline Payment Solutions—I’ve handled complex customer issues, led teams, and managed end-to-end chargeback processes using tools like Salesforce and Phoenix. I’ve also worked extensively in virtual environments, delivering excellent support via phone,
What I bring to the table:
? Strong communication and organizational skills
? Chargeback and fraud prevention expertise
? Proficiency in CRM tools and administrative tasks
? Fast learner with a proactive attitude
? 100% reliable for remote work setups
If you're looking for someone who’s professional, results-driven, and passionate about delivering top-tier support—I'm your go-to tea
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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