Jenny

STR Operations & Guest Support Expert | Streamline & Guesty Expert | Virtual Ass

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Overview

Looking for full-time work (6 hours/day)

at $8.29/hour ($1,200.00/month)

Bachelors degree

Last Active

June 28th, 2026 (12 days ago)

Member Since

March 11th, 2017

Profile Description

Hi! I’m Jenny – Your STR Operations & Virtual Assistant Expert

I bring 11+ years in customer service and operations, including 7 years managing Airbnb and short-term rentals. I help businesses run smoothly, guests stay happy, and operations grow without stress.

What I do:

STR Support: Guest communication, bookings, check-ins/check-outs, listing optimization
Customer Support: Fast, professional problem-solving across platforms
Operations & Admin: Calendar coordination, team management, property support
Process Improvement: Build simple tools, trackers, and workflows to keep things efficient

Why clients hire me:

Proactive – I solve issues before they become problems
Detail-Oriented – Nothing slips through the cracks
Reliable – Always on time and consistent
Clear Communicator – Fluent English, professional tone

I’m ready to take ownership, streamline your operations, and make your life easier.

Let’s connect and see how I can support your business!

Top Skills

Real Estate » Short Term Rentals

Experience: 5 - 10 years

7+ years of experience in short-term rental operations, supporting online clients with guest communication, bookings, check-ins/check-outs, and quick issue resolution. I also handle calendar management, listing optimization, and coordination with cleaning and maintenance teams. I’m friendly, reliable, and always go the extra mile to keep both guests and property owners happy.

Real Estate » Short Term Rentals » Airbnb

Experience: 5 - 10 years

With 7 years managing Airbnb and Booking.com properties, I take full ownership, solving guest issues, streamlining operations, and keeping everything running smoothly so owners never have to worry.

Customer Support

Experience: 10+ years

11+ years in customer service, including 2 years technical support and 7 years in Airbnb/Booking.com operations, I solve problems, streamline workflows, and keep properties running smoothly with zero supervision

Other Skills

Basic Information

Age: 34

Gender: Female

Website: Sign Up with Pro Account to View

Address: General Santos City, South Cotabato

Tests Taken: IQ
Score: 103: DISC
Dominance: 34
Influence: 27
Steadiness: 34
Compliance: 5: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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