Experienced Billing and Customer Service Specialist skilled in claims processing, payment posting, account reconciliation, and provider support for medical, dental, and vision plans. Proficient in verifying eligibility, explaining benefits, managing denials, and assisting with Coordination of Benefits (COB) while ensuring HIPAA compliance. Strong communicator with a focus on accuracy, problem-solving, and improving revenue cycle efficiency.
Experience: 2 - 5 years
Experienced in medical plans, specifically benefits and claims processing.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 5 - 10 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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