Real Estate Operations & Marketing Virtual Assistant | CRM & Administrative Supp

Handled 150–200+ inbound and outbound calls daily, working with buyers, sellers, FSBO, and expired leads to uncover motivation and handle objections effectively. Consistently generated 8–15 qualified opportunities or appointments per week for partner agents through strong communication and closing skills. Maintained persistent follow-up across calls, texts, and email to maximize conversion opportunities while ensuring 100?curacy in CRM tracking. Contributed to signed listings, including securing a deal within the first two weeks.

Create engaging social media graphics, real estate marketing materials, and promotional content using Canva. Design property posts, listing promotions, and branded visuals to support marketing campaigns and increase online engagement.

Create eye-catching posts and visuals that showcase properties and attract potential buyers. Craft promotional content that boosts engagement and drives interest across multiple platforms. Maintain a consistent brand presence while supporting real estate marketing campaigns.

Efficiently manage client and lead information, organize schedules, and maintain accurate records in Follow Up Boss and CINC CRM. Handle emails, calendar tasks, and data entry with attention to detail, ensuring smooth operations and timely support for real estate teams.

Schedule qualified appointments with buyers and sellers to drive sales and maximize conversion opportunities. Ensure timely follow-ups and seamless coordination to support team goals.

Identify and research potential clients to build a strong sales pipeline. Qualify leads through calls, emails, and online channels to focus on high-potential prospects. Track and organize leads to support timely follow-ups and maximize conversions.

Conducted 120–250+ outbound calls daily to Medicare beneficiaries with Parts A and B, pre-qualifying them for updated benefits and executing warm transfers to support specialists, contributing to campaign conversion and customer satisfaction goals.

Schedule and coordinate appointments, meetings, and deadlines to keep teams on track. Ensure timely follow-ups and smooth daily operations for maximum productivity.

Accurately input and organize client, lead, and property information to maintain up-to-date records. Track listings, transactions, and communications with attention to detail, supporting smooth operations and efficient follow-ups for real estate teams.

Efficiently manage emails and organize calendars to keep real estate teams on track. Coordinate appointments, prioritize communications, and ensure timely follow-ups to support smooth daily operations and maximize productivity.

Handled billing inquiries, equipment sales, and complex customer concerns for T-Mobile clients. Achieved 100% attendance during a 3-month training period, consistently ranked among top performers, and supported customer accounts for 7 months in production.