Sharon

Executive Assistant I Virtual Customer Experience Officer | Virtual Administrati

99 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.70/hour ($1,299.20/month)

Bachelors degree

Last Active

June 1st, 2026 (5 days ago)

Member Since

March 10th, 2017

Profile Description

Virtual Customer Experience Officer | Executive Virtual Assistant | Operations Assistant
Receptionist & Admin Assistant | Virtual Administrative Assistant

Hello there, I'm Sharon from Pasig City, Philippines. I'm an Executive Virtual Assistant with 10+ years of experience supporting executives, teams, and growing businesses both onsite and remotely. I've worked in administrative support, reception, healthcare customer service, airport operations, and project-based lead generation. In simple terms --
I help business owners stay organized, manage their time better, handle customer communication to ensure your customer client journey is flawless, and keep daily operations running smoothly.

Here’s how I help businesses:
Virtual reception support
Administrative support
Personal assistant support
Calendar management
Booking and managing appointments
Inbox & email management
Inbound and outbound calling
Responding to phone, SMS, and email enquiries
Customer service (email, phone & chat)
Lead generation
Lead qualification
Social media prospecting
Data entry and record management
Data cleaning and data catch-up
Report preparation
Travel coordination
Meeting scheduling
Document organization
Prepare performance reports and summaries
Send reminders and calendar invites
Identify efficiencies in workflows and systems
Spreadsheet creation & maintenance
Task and project management
Target research and market segmentation
Basic video editing (CapCut)
Market research to identify ideal customer profiles (ICPs) and target markets
Organize files, maintain document templates, and ensure easy access
Graphic design (social media graphics, marketing campaign creatives, pamphlets, newsletters)
Designing visuals for social media posts using tools like Canva. 
Edit images, make minor adjustments to images (resizing, cropping, adding text overlays)
Create reusable templates for presentations, reports, and social media posts
Enter large volumes of data into spreadsheets, databases, or CRM systems
Organize, update and maintain accurate databases

Tools I'm proficient at
Trello, ClickUp, Hunter io, Instant Data Scraper, LinkedIn, Calendly, SharePoint, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook) OneDrive, Dropbox, Google Calendar, Adobe Photoshop, Canva, Cap cut, Filmora, WhatsApp, Microsoft Team, Slack, Zoom

Why businesses work with me:
Naturally friendly, empathetic and professional when handling customer inquiries
Emotionally Intelligent, proactive, and able to multitask
Takes initiative and thinks critically without constant supervision
Experience in executive, reception, admin, or client-facing roles
Experience in handling high call volumes
Works efficiently and independently while following instructions
Highly competent with Google workspace (Docs, Sheets, Slides, Gmail, etc.)
Comfortable working behind the scenes so you can focus on growing your business
Highly organized, reliable, and used to working in fast-paced environments
With stable internet, reliable power supply, working computer, quiet workspace, and noise canceling headset

Project Management, Office and Administration, Customer Service, Social Media Content Creation, AI Tools, Video Content Creation, Admin Data Processing, Customer Support Management, Data Entry, Email Management, Coordination, Virtual Assistant, Tech-Savvy, Sales Admin, Phone Support, Office and Administration, English Speaking, Scheduling, Outbound Calls, Project Management, Customer Service, Administrative Support, English Proficiency, HIPAA Compliance, CRM

Top Skills

Experience: 5 - 10 years

I have experience in customer support, administrative assistance, and client coordination. Skilled in handling customer inquiries through email, chat, and phone while providing professional and friendly service. Experienced in appointment scheduling, data entry, calendar management, follow-ups, and resolving customer concerns efficiently. Strong communication skills, attention to detail, multitasking ability, and proficiency in using online tools such as Google Workspace, Microsoft Office, CRM systems, and social media platforms. Adaptable, reliable, and able to work independently in a fast-paced remote environment.

Experienced Administrative Support professional with strong skills in office coordination, document preparation, email and calendar management, appointment scheduling, data entry, file organization, and customer communication. Proficient in Microsoft Office, Google Workspace, spreadsheets, and online administrative tools to ensure smooth daily operations and efficient workflow. Highly organized, detail-oriented, and capable of multitasking while handling confidential information and meeting deadlines in fast-paced remote and office environments. Strong communication, problem-solving, and time management skills with the ability to work independently or as part of a team.

Experience: 2 - 5 years

Experienced Executive Assistant with a strong background in administrative support, calendar and email management, appointment scheduling, travel coordination, and client communication. Skilled in handling executive-level tasks, organizing reports, preparing documents, managing confidential information, and ensuring smooth daily operations. Proficient in Microsoft Office, Google Workspace, CRM tools, and online communication platforms. Strong attention to detail, multitasking, time management, and problem-solving skills with the ability to work independently in a fast-paced remote environment while providing professional support to executives and teams.

Experience: 2 - 5 years

Reliable and detail-oriented Virtual Assistant with experience in administrative support, customer service, email and calendar management, appointment scheduling, data entry, research, and social media assistance. Skilled in handling daily business operations remotely while maintaining professionalism and efficiency. Proficient in Google Workspace, Microsoft Office, CRM systems, Canva, and various online communication and productivity tools. Strong organizational, multitasking, communication, and problem-solving skills with the ability to work independently and manage multiple tasks in a fast-paced environment.

Other Skills

Experience: 6 months - 1 year

Experienced in Social Media Management with skills in content creation, post scheduling, audience engagement, and basic social media marketing. Knowledgeable in managing Facebook, Instagram, TikTok, LinkedIn, and other platforms to help improve brand visibility and customer interaction. Skilled in creating graphics using Canva, writing captions, responding to messages and comments, monitoring trends, and organizing content calendars. Strong communication, creativity, time management, and attention to detail with the ability to manage multiple accounts in a fast-paced remote environment.

Experience: 6 months - 1 year

Experienced in Project Management with a strong background in planning, coordinating, and overseeing projects from start to completion. Skilled in task management, scheduling, team coordination, progress monitoring, reporting, and ensuring deadlines and project goals are achieved efficiently. Proficient in using project management tools such as Trello, Asana, Google Workspace, Microsoft Office, and spreadsheets for organization and workflow tracking. communication, multitasking, and problem-solving skills with the ability to manage multiple projects and work effectively in fast-paced remote and office environments.

Experience: 6 months - 1 year

Experienced in Lead Generation with skills in researching and identifying potential clients through online platforms, social media, LinkedIn, and databases. Skilled in data collection, email outreach, CRM management, and organizing qualified leads to support business growth and sales efforts. Proficient in using Google Workspace, Microsoft Excel, CRM tools, and online research tools for accurate lead tracking and reporting. Strong attention to detail, communication, and organizational skills with the ability to work independently and meet targets in a fast-paced remote environment.

Experience: 6 months - 1 year

Creative and detail-oriented Graphic Designer with experience in creating social media graphics, promotional materials, presentations, banners, and marketing content. Skilled in using Canva, Adobe Photoshop, Illustrator, and other design tools to produce visually appealing and professional designs. Strong understanding of layout, branding, color coordination, and visual communication. Able to work independently, meet deadlines, and adapt designs based on client needs while maintaining high-quality output and creativity.

Experience: 1 - 2 years

Detail-oriented Data Entry Specialist with experience in accurately entering, updating, and managing data in spreadsheets, databases, and online systems. Skilled in data processing, file organization, internet research, document management, and maintaining confidentiality of information. Proficient in Microsoft Excel, Google Sheets, Microsoft Office, and other administrative tools with strong typing speed and accuracy. Highly organized, reliable, and able to handle repetitive tasks efficiently while meeting deadlines in a fast-paced remote work environment.

Experience: 2 - 5 years

Experienced in Online Research with strong skills in gathering, analyzing, and organizing information from reliable sources for business, client, and administrative needs. Skilled in market research, lead generation, data collection, competitor analysis, product research, and internet-based investigations. Proficient in using Google Search, spreadsheets, databases, LinkedIn, and online research tools to deliver accurate and organized results. Detail-oriented, analytical, and highly organized with excellent time management and the ability to work independently in fast-paced remote environments.

Basic Information

Age
41
Gender
Female
Website
Sign Up with Pro Account to View
Address
San Pedro, Laguna
Tests Taken
IQ
Score:  133
DISC
Dominance: 28%
Influence: 31%
Steadiness: 33%
Compliance: 9%
English
C1(Advanced)
Government ID
Sign Up with Pro Account to View

“The best hire that I've ever made. ”

Timothy Schucker

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »