Jochelle
Executive Assistant | Virtual Partner | Retirement Specialis
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.93/hour ($1,920.00/month)
Bachelors degree
Last Active
July 19th, 2026 (today)
Member Since
May 11th, 2025
Profile Description
I am a Customer Service and Retirement Services professional with 10+ years of experience supporting insurance, financial services, and BPO organizations. My expertise spans customer support, retirement strategy guidance, quality assurance, analytics, administrative support, and workflow optimization.
I’ve delivered results in high-volume environments by combining strong analytical skills with exceptional client communication. My background includes:
-
Managing executive-level
-
Providing retirement plan support and financial insights
- Conducting data analysis, QA evaluations, and KPI monitoring
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Coordinating cross-functional stakeholders
-
Improving processes, updating SOPs, and enhancing service quality
I am passionate about creating efficient systems, delivering excellent customer experiences, and supporting teams through organized, detail-driven operations. I’m now seeking opportunities in:
Customer Support | Retirement Services | Quality Assurance | Executive/Administrative Support | Operations
Let’s connect!
Top Skills
Office and Administration » Email Management
Experience: 1 - 2 years
Office and Administration » Quality Assurance
Experience: 6 months - 1 year
Customer Support » Customer Relationship Management
Experience: 10+ years
Other Skills
Real Estate » Appointment Setting
Experience: 6 months - 1 year
Office and Administration » Calendar Management
Experience: 1 - 2 years
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Jose Del Monte, Bulacan
- Tests Taken
- DISC
- Dominance: 33
- Influence: 29
- Steadiness: 25
- Compliance: 13
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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