Current Employment Status:
Hired Full Time on Mar 2, 2026
A highly motivated and results-driven customer service professional with
over 15 years of experience in delivering exceptional service in fast?paced environments. Adept at providing timely and accurate guidance, support, and training to tea
achieving targets, and improving operational efficiency
Experience: 5 - 10 years
Handled customer inquiries, complaints, and billing questions while providing solutions
Experience: 5 - 10 years
– Responsible for creating and sending contact for billing escalations and notice of change in billing information. Lead efforts to manage the billing escalation queue, respond to customer billing concerns, and resolve disputes.
Experience: 1 - 2 years
Setting up appointments with technicians and customers, including appointment reminders, making travel arrangements to prospective locations for both customers and technicians.
Experience: 2 - 5 years
Investigated and resolved fraudulent activities on customer accounts, ensuring trust and customer loyalty
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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