Virtual Asst|Medical Admin|Inbox Mngr|All-Around Support

I have experience working as a Customer Service Representative, taking both inbound and outbound calls. I help customers with questions, resolve issues, verify account details, and provide basic product support. I'm also familiar with processing enrollments, offering additional services when needed, and making sure each interaction is helpful and respectful.

I’ve provided administrative support by helping schedule meetings, keep records organized, manage spreadsheets, and assist with team coordination. I'm comfortable working with data, supporting managers, and helping things run more smoothly day to day.

I’m trained and skilled with Google Workspace tools including Gmail, Drive, Docs, Sheets, Slides, Calendar, and Meet. I use these daily to stay organized, collaborate seamlessly, and ensure efficient communication. Whether it’s managing shared files, building trackers in Google Sheets, setting up team calendars, or creating client-ready presentations, I use Google Workspace to keep everything efficient, accurate, and on time.

I have experience working as a telemarketer, making outbound calls to introduce products or services, answer questions, and generate interest. I'm comfortable following scripts, handling objections, and keeping a positive tone while aiming to meet call and conversion goals.

Comfortable managing calendars for teams and executives—scheduling meetings, setting appointments, and helping keep everyone on track. I regularly handle reschedules, avoid conflicts, and make sure calendars stay organized and up to date.

Experienced in handling busy inboxes—sorting and prioritizing emails, responding quickly, and making sure no important message gets missed. I help keep communication professional and organized, while setting up simple systems to make email workflows more efficient.