Highly skilled and experienced Customer Service Representative with a proven track record in handling a wide rage of telecommunication account issues, including activation, technical support, refunds, number portability, and supervisor escalations. Proficient in resolving customer inquiries efficiently and effectively, ensuring high levels of customer satisfaction. Also possesses experience in outbound calling for a language learning program, demonstrating strong communication and sales skills.
Experience: Less than 6 months
- Achieved sales targets for a language learning program for over six- month period. - Development and emplemented effective sales strategies to engage potential customers. - Built rapport with clients and addressed their enquiries regarding the program. - Demonstrated strong communication and persuasion skills.
Experience: 1 - 2 years
- Provided technical support to telecommunications customers. - Managed account inquiries, including refunds and number portability requests. - Handled supervisor escalations and resolved complex customer issues. - Maintained a high level of customer satisfaction.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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