Jeramie

Customer technical Support/ Outbound cold caller

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Overview

Looking for full-time work (8 hours/day)

at $4.32/hour ($832.00/month)

Associates degree

Last Active

June 26th, 2026 (today)

Member Since

May 3rd, 2025

Profile Description

Highly skilled and experienced Customer Service Representative with a proven track record in handling a wide rage of telecommunication account issues, including activation, technical support, refunds, number portability, and supervisor escalations. Proficient in resolving customer inquiries efficiently and effectively, ensuring high levels of customer satisfaction. Also possesses experience in outbound calling for a language learning program, demonstrating strong communication and sales skills.

Top Skills

Experience: Less than 6 months

- Achieved sales targets for a language learning program for over six- month period. - Development and emplemented effective sales strategies to engage potential customers. - Built rapport with clients and addressed their enquiries regarding the program. - Demonstrated strong communication and persuasion skills.

Experience: 1 - 2 years

- Provided technical support to telecommunications customers. - Managed account inquiries, including refunds and number portability requests. - Handled supervisor escalations and resolved complex customer issues. - Maintained a high level of customer satisfaction.

Other Skills

Basic Information

Age
39
Gender
Female
Website
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Address
Bais City, Negros Oriental
Tests Taken
IQ
Score:  91
DISC
Dominance: 34%
Influence: 10%
Steadiness: 37%
Compliance: 19%
English
C2(Advanced/Mastery)
Government ID
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