Customer Service Representative

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

High school diploma

Last Active

July 7th, 2026 (7 days ago)

Member Since

May 2nd, 2025

Profile Description

Direct Hire Customer Support for Small Businesses | Email, Live Chat & Social Media

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Delivered excellent customer service by handling irate and concerned customers with a calm and positive attitude. Assisted customers with inquiries, concerns, and product-related issues, ensuring satisfaction and retention. Maintained perfect attendance, showing reliability and consistency in performance. Frequently ranked as Top 1 in performance metrics, recognized for efficiency and outstanding service.

Office and Administration » Critical Thinking

Experience: Less than 6 months

Office and Administration » Time Managment

Experience: Less than 6 months

Assisted elderly potential members with healthcare plan inquiries, eligibility requirements, and enrollment options. Provided accurate information on health plans, premiums, and benefits to help customers make informed decisions. Handled sensitive customer data in compliance with HIPAA and internal data security policies. Resolved customer concerns effectively and ensured a seamless pre-enrollment process. Used CRM tools and internal systems to document interactions and manage follow-ups.

Other Skills

Office and Administration » Communication

Experience: Less than 6 months

Basic Information

Age: 22

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao del Sur

Tests Taken: IQ
Score: 122: DISC
Dominance: 32%
Influence: 17%
Steadiness: 40%
Compliance: 11%: English
C2(Advanced/Mastery)