I've been in the business for more than a decade and still counting (customer service, sales, appointment setting, VA). I was exposed to different accounts like credit cards, insurance, telecommunications, MCA and payday loans, credit score checks, real estate, VA, and sales assistants for an EMR and Buybacks company, lead generation for used mobile homes and RV's, lead qualifiers, and data entry. My main objective is to give the best quality customer service there is. I am seeking opportunities to improve my skills and knowledge and to broaden my horizons.
Sales and Marketing - B2C Cold Calling - B2C Warm Leads and Appointment Settings; Account Management; SEO Marketing and Sales - Non-Profit and Political Fundraising - Medical and Utility Collections - Real Estate Lead Development and Appointment Setting; Cold Call for Apps and Software Developers; CRM and other platforms I've used - Zoho - Salesforce - Insightly - Microsoft Excel - Google Docs, - Callfire, Trello, Infusionsoft, Basecamp, Rung Central, Numerous Dialer, and in-house CRM.
Experience: 10+ years
I’ve been doing customer service for more than a decade providing quality service in different campaigns like Flooring and cabinetry, telco accounts, insurance and EMR.
Experience: 2 - 5 years
I’ve handled doing data entry/ lead generation for several years. Just give me the target niche and consider it done.
Experience: 5 - 10 years
I’ve been a VA since 2017 providing exceptional service both to my clients and customers. Reliable, hard working, dedicated and works with dignity and professionalism.
Experience: 2 - 5 years
Experienced contractor both B2B and B2C warm and cold outbound calls.
Experience: 5 - 10 years
I’ve been a sales assistant /support for several years in a EMR company.
Experience: 1 - 2 years
I had experience doing credit repair for more than a year.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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