Erla

Workforce Management Specialist | RTA | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.21/hour ($1,200.00/month)

Bachelors degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

April 28th, 2025

Profile Description

With 8 years of experience in the industry, I have progressed from Technical Support Associate, where I handled financial and Telecommunications accounts, to Real-Time Analyst - doing real time monitoring of agents handling calls/chat, creating reports and workload distribution, and now to Associate Scheduler - creating weekly and monthly schedules to ensure client's request will be met.

Top Skills

Office and Administration » Computer Literacy

Experience: 10+ years

Human Resources » Workforce Management

Experience: 5 - 10 years

Other Skills

Office and Administration » Data Entry

Experience: Less than 6 months

Design » Graphic Design » Canva

Experience: 2 - 5 years

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Lapu-Lapu, Cebu

Tests Taken: IQ
Score: 104

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”