Customer Service, Insurance Verification, Claim denial Management, Calendar mana

Overview

Looking for full-time work (8 hours/day)

at $4.24/hour ($818.18/month)

High school diploma

Last Active

June 6th, 2026 (4 days ago)

Member Since

April 25th, 2025

Profile Description

My name is Christopher Tanaid and I am an expert in the field of Customer Service since I have worked in the BPO industry for approximately 8 years and 6 months of experience as a virtual assistant.
Customer Service Representative for 6 years handling US Healthcare Insurance Accounts (HUMANA, CICA, GENWORTH,MOLINA) tasked to respond to Inbound Calls, Chat and Email inquiries from Policy holder, Insurance Companies and Healthcare Providers regarding contract stipulations, premium billing, Eligibility and benefits, Claims status and Processing, doing Outbound calls for follow up of claim status, verifying authorization requirement and appeal submission.
Customer Service Representative for 2 years handling US Financial Accounts (Capital One, Paypal) -
handling inbound calls,chat and email inquiries regarding Online accounts accessibility and maintenance, Review of Transactions and Disputes.
Medical Virtual Assistant for 6 months under the client: US Fertility as part of Denial Management Team - tasked to work on a list of denied or unpaid claims. Doing outbound calls to insurance companies verifying Eligibility & Benefits, Claims and Appeal status, Authorization requirement. Managing Email and Calendar for Doctor scheduling regarding patient visits, payments and eligibility.