Hi! I am a dedicated healthcare support professional with experience in customer service, insurance verification, medical billing support, and handling U.S. healthcare accounts.
I have experience working with insurance eligibility checks, provider portals, claims follow-up, denial management support, patient communication, and administrative healthcare tasks. I am also comfortable using computer systems, handling confidential information, and working in a fast-paced environment.
I am detail-oriented, organized, quick to learn, and highly adaptable. I am looking for a long-term remote opportunity where I can contribute my skills while continuing to grow in the healthcare revenue cycle and virtual assistance field.
Skills:
Insurance Verification
Medical Billing Support
Customer Service
Claims & Denial Handling
Data Entry
Appointment Scheduling <8efe80624d780eba0c6493ec45140364
EHR/Provider Portal Navigation
Administrative Support
I am reliable, professional, and committed to providing quality service to both clients and patients.
Experience: 1 - 2 years
My experience has given me exposure to Insurance coordination for specialty medical services under HMO plans Understanding of medical necessity requirements for authorization approval Handling out-of-network requests through gap exceptions and SCA processes Communicating with providers and insurance payers for complex cases Managing time-sensitive requests to avoid delays in patient care
Experience: Less than 6 months
My experience has helped me develop strong technical support skills, including troubleshooting system and user issues, assisting customers with software and account concerns, handling multiple tools and platforms, and communicating solutions clearly and professionally. Working in fast-paced environments also improved my problem-solving abilities, adaptability, and patience when assisting clients with technical concerns.
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