Alyssa

Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $6.66/hour ($640.00/month)

High school diploma

Last Active

June 26th, 2026 (2 days ago)

Member Since

April 24th, 2025

Profile Description

Hi! I?m Alyssa Mae M. Estrella, you can call me Aly.
I?m a Virtual Assistant with a strong background in email-based customer support, helping online businesses manage their inbox efficiently and professionally.

I have over 2 years of experience working with international clients, where I handled customer inquiries, order concerns, cancellations, refunds, and general support, primarily through email. I?m very comfortable following templates, SOPs, and guidelines, and I take pride in sending clear, polite, and consistent replies.

What I specialize in:

- Email customer support & inbox management

- Responding using templates and instructions

- Handling cancellations, refunds, and order-related issues

- Data entry & administrative support

- Google Workspace (Docs, Sheets, Gmail)

I?m reliable, detail-oriented, and available daily, including weekends if required. I work well with repetitive tasks and always make sure messages are handled from oldest to newest, with proper escalation when needed.

If you?re looking for a dependable VA who can handle your inbox smoothly with minimal supervision, I?d love to help. Let?s connect!

Top Skills

Customer Support

Experience: 2 - 5 years

I have experience in customer service and admin support from both BPO and local companies.

Office and Administration

Experience: 1 - 2 years

I was a sales agent representative and an admin staff for a car dealership, managing their Facebook page, digital marketing, chat support, outbound calls and data entry.

Virtual Assistant

Experience: Less than 6 months

Other Skills

Basic Information

Age
25
Gender
Female
Website
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Address
Malabon, Metro Manila
Tests Taken
IQ
Score:  123
DISC
Dominance: 27
Influence: 7
Steadiness: 31
Compliance: 35
English
C2(Advanced/Mastery)
Government ID
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