General Virtual Assistant, Admin Specialist, Data Entry

ARMCO FOODS INC. GENERAL SANTOS CITY Shift Manager Nov. 2017- July 2019 • Oversee all Store Operations • Delegates tasks to store staff and supervise their performance. • Maintain a fully stocked inventory and order food supplies as needed. • Arrange to have shifts covered (e.g., when employees take time off). • Help staff resolve on-the-job challenges. • Track daily costs and revenues. • Balance the cash register at the end of the shift. • Checking the daily sales report that is submitted to accounting office every day. • Coordinate with the company warehouse and production as they deliver food product orders and raw materials needed. • ensure client’s satisfaction and gracefully handle any complaints, open or close the store, endorsement of the pending task to the next shift manager, report maintenance and training needs.

AXA PHILIPPINES KORONADAL CITY Senior Brach Service Specialist Oct. 2020- Apr. 2025 • Company's head office’s representative at the branch and serve as the liaison personnel. • Handle phone call and walk in inquiries and concerns from Clients and Financial Advisors as well as complaints. • Data entry and Management. • Assisting, receiving, screening, and endorsement of aftersales transaction documents including claims from Client and Financial Advisors. • Administrative works that include processing of Business Permits, on time payment of monthly utility bills, maintenance of office premises, office equipment and furniture, supervision of messenger/janitor works and submission of mandated and special reports. • Conduct several trainings to colleagues and Financial Advisors such as Advisor’s Orientation Programs, New Business Guidelines and Tips, and Auto Debit Arrangement and Payment Guidelines. • Schedules room reservation in the office (for meetings, events, trainings) • In charge of the overall life operations at the branch catering to both clients and Financial Advisors.

MINDANAO INTERGRATED COMMERCIAL ENTERPRISE INC. (MITSUBISHI) GENERAL SANTOS CITY On the Job Training Nov. 2016-March 2017 • Documentation that includes: *Encoding of customer information into the company’s manual record book • Assistance to everyday Inventory of the on-hand units in the stockyard and updating in the system. Sales and Marketing Staff April 2017-Oct. 2017 • Documentation that includes: *Encoding of customer information into the company’s system * Invoicing of the units to be released. *Sending/faxing customer details for automobile insurance policy. • Endorsement of necessary Car documents to customers during the release of the unit. • Insurance Billing that includes preparing customer’s files of information for the release of vouchers for the payment of the insurance bills of the customer. • Everyday Inventory of the on-hand units in the stockyard and updating in the system. • Sales Goal-Setting that includes setting of individual sales representative’s target, as well as the overall volume goal for the company.