I have over 3 years of experience in Google Media Buying and Lead Generation, along with 2 years in Customer Support and nearly a year in Quality Assurance and Data Analysis. Throughout my career, I have worked in fast-paced environments. I managed advertising campaigns, generated quality leads, supported customers, monitored performance, and analyzed data to improve results. I enjoy solving problems, learning new skills, and finding ways to work more efficiently. I'm a reliable, detail-oriented professional who takes pride in delivering quality work and helping my team succeed.
Experience: 6 months - 1 year
As a Google Ads Media Buyer, I planned, launched, and optimized advertising campaigns to generate high-quality leads while maximizing return on ad spend (ROAS). I monitored campaign performance, analyzed key metrics, conducted keyword and audience research, and made data-driven adjustments to improve conversions and overall campaign efficiency.
Experience: 2 - 5 years
As a Lead Generation Specialist and Customer Support Representative, I generated and qualified high-quality leads while providing exceptional customer service through phone, chat, and email. I managed lead databases, conducted timely follow-ups, resolved customer inquiries, and collaborated with internal teams to ensure a seamless customer experience. I consistently focused on building strong customer relationships, maintaining accurate records, and achieving performance and quality goals.
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