Lailafer
Customer support/Customer service representative
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.72/hour ($716.80/month)
Associates degree
Last Active
June 25th, 2026 (yesterday)
Member Since
April 19th, 2025
Profile Description
I am a reliable non-voice Customer Support Specialist with experience supporting Shopify-based dropshipping and e-commerce operations. My responsibilities include order processing, tracking updates, refunds, replacements, and handling return requests while ensuring accuracy and professionalism in every interaction.I am experienced in using Zendesk and other customer support platforms to manage inquiries related to order status, shipping concerns, and product issues such as size or quality. I work closely with internal teams and dropshipping partners to ensure orders are properly processed and customers receive timely updates.I am detail-oriented, organized, and committed to providing excellent customer service while following company policies and maintaining customer satisfaction. I am eager to support a growing online business and contribute positively to its daily operations.
Top Skills
Customer Support » Customer Service
Experience: Less than 6 months
I have hands-on experience in customer service handling non-voice support such as order processing, tracking updates, refunds, replacements, and return requests. I have worked with Shopify-based dropshipping operations and supported multiple platforms using Zendesk and other ticketing systems. I am comfortable handling high ticket volumes, resolving customer concerns professionally, and ensuring accurate order fulfillment and customer satisfaction.
Other Skills
Basic Information
- Age
- 22
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao city, Davao del sur
- Tests Taken
- IQ
- Score: 124
- DISC
- Dominance: 23
- Influence: 26
- Steadiness: 42
- Compliance: 9
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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