Customer Service Specialist |Ecommerce, Retail & Healthcare

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

April 19th, 2025

Profile Description

I help businesses provide exceptional customer service that turns first-time buyers into loyal customers. With more than 10 years of experience in customer service and 3 years supporting eCommerce businesses, I've successfully handled customer inquiries, appointment scheduling, patient support, subscription management, billing concerns, shipping issues, refunds, returns, and order tracking across multiple industries.

My background includes healthcare, telehealth, retail, and eCommerce support using industry-leading CRM and helpdesk platforms. I understand how important timely communication, empathy, and accuracy are in creating positive customer experiences.

My software experience includes Zendesk, Freshdesk, Fresh chat, Gorgias, Salesforce, HubSpot, Intercom, Slack, Zoom, RingCentral, Dialpad, Outlook, Microsoft Office, and Google Workspace. I'm a fast learner who enjoys solving problems and helping businesses grow through excellent customer support.