Information techlogy

Overview

Looking for part-time work (4 hours/day)

at $22.73/hour ($2,000.00/month)

diploma

Last Active

January 21st, 2011 (5156 days ago)

Member Since

January 21st, 2011

Profile Description

PROFESSIONAL EMPLOYMENT
NCO Group, Inc.
6th flr Philplans Corporate Center 1
10th Avenue corner Kalayaan Ave. Bonifacio triangle
Bonifacio Global City, Taguig, Philippines
Systems Administrator
Task and Responsibilities:
• Administer and Support Active Directory.
• Administers DNS/DHCP servers such as creating new DNS records, DHCP scopes.
• Installs and configures hardware and software applications for the Windows environment.
Works closely with internal and external groups to coordinate plans and activities involving maintenance of the servers.
• Administering and troubleshooting company NT infrastructure.
• Support/handle Microsoft Exchange related request/issues (mailbox transfer, Mailbox creation, message queue monitoring, message tracking and exchange server monitoring/troubleshooting).
• Maintains inventories of equipment within the datacenter, reviews system logs to ensure highest performance and successful completion of backups.
• Performs server monitoring using HPCIM monitoring tool to ensure all manage sites servers are working online and to detect and address found issues.
• Handle/Checks NCO Group, inc. data backups. File Restoration request.
• Performs Monthly patching of Servers, ensuring all servers are up to date.
• Coordinate with the local IT team members and supervise on appropriate downtimes needed for faulty equipment replacements, vendor on-site troubleshooting and vendor on-site installations.
• Work closely with internal groups to audit Microsoft systems for compliance with standards, security and interoperability.
• Supports VMware environment
• Creation and updating of process and procedures documentation.
• Responds to Help Desk trouble tickets in relation to Windows services.
Ensures tickets are being responded to in accordance with the prescribed service levels set by management.
HP Philippines
Chevron Holdings Inc. account
6750 bldg. 6750 Ayala Ave. Makati city c/o chevron Philippines
May 2008 to present
Systems Administrator
Task and Responsibilities:
• Administer and Support Active Directory for CHEVRON Asia pacific region
• Administering and troubleshooting CHEVRON NT infrastructure
• Administers DNS/DHCP servers such as creating new DNS records, DHCP scopes.
• Level 2 support for Microsoft Exchange server(mailbox transfer, Mailbox creation, message queue monitoring, message tracking and exchange server monitoring/troubleshooting)
• Performs server monitoring using HPCIM monitoring tool to ensure all manage sites servers are working online and to detect and address found issues.
• Handle/Configure CHEVRON data backups using legato networker backup suite.
• Performs Monthly patching of Servers, ensuring all servers are up to date.
• Performs building/commissioning of new server and decommissioning of old servers.
• Respond and resolve to Chevron Asia Pacific system trouble/SR related tickets
• Coordinate with the local IT team members and supervise on appropriate downtimes needed for faulty equipment replacements, vendor on-site troubleshooting and vendor on-site installations.
• PKI Level 2 Support / Regional Smartbadge Administrator
• Responsible for creating, deployment and advertising of critical patch and updates using SMS/SCCM 2007 servers.
• Maintain Symantec antivirus server, ensuring all servers/workstations are up to date.
• Supports VMware environment
• Creation and updating of process and procedures documentation.
• Provides/generate reports requested by business units
• Provide 24x7 On call Technical Assistance
Information Analyst Corporation (Innodata-Isogen group)
6th Floor Prudential Bank Bldg.2182 C. Roces Avenue, Makati City
http://www.innodata-isogen.com
Sept. 19, 2002 to Oct. 30 2007
First Line Support Engineer
Task and Responsibilities:
• Administers all production servers (NT server, Win200/Win2003server, Novell server).
• Administer DHCP server, FTP server, WINS server, Squid Proxy Server.
• Performs systems administrations task and Maintains network connectivity.
• Performs (monthly, weekly, daily) Server tape backups and file restorations.
• Configure all clients’ workstation and laptops for network connectivity.
• Maintains Local Area Network.
• Performs and attend to Domain Users account management such as creation of domain account, unlocking of lock accounts, resetting domain user password.
• Coordinates and Provide solutions for site contractors to isolate and resolve technical issues.
INNODATA PHILIPPINES, INC.
2900 Faraday St. Corner South Super Hi-way, Makati City
Tel. (63) 812-2901 - HTTP://WWW.INOD.COM
June 16, 1999 to Sept. 2002
Systems Production Support
Task and Responsibilities:
• Upgrading a system, this includes hardware and software installation and configuration.
• Performs systems administrations task and Maintains network connectivity.
• Configure all clients’ workstation and laptops for network connectivity.
• Manage and configures Windows servers platform.
• Performs and attend to Domain Users account management such as creation of domain account, unlocking of lock accounts, resetting domain user password.
• Coordinates and Provide solutions for site contractors to isolate and resolve technical issues.