Rowela
Customer Service Specialist, Virtual Assistant,and Cold Ca
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $4.15/hour ($400.00/month)
High school diploma
Last Active
July 10th, 2026 (yesterday)
Member Since
April 10th, 2025
Profile Description
Experienced in providing professional customer support, virtual assistance, and lead generation through cold calling. Skilled at handling client inquiries, managing administrative tasks, and engaging prospects with confidence and clarity to drive results. Dedicated to delivering excellent service and building strong client relationships.
Top Skills
Real Estate » Cold Calling
Experience: 1 - 2 years
Results-driven Cold Caller with experience in lead generation and appointment setting, Skilled in engaging prospects, handling objections, and conducting effective follow-ups to nurture leads and convert interest into opportunities.
Customer Support » Customer Service
Experience: 2 - 5 years
Provided professional and empathetic support to customers via phone, email, and chat. Resolved inquiries, complaints, and technical issues with efficiency and accuracy. Maintained detailed records of customer interactions using CRM software. Collaborated with internal teams to escalate and solve complex problems. Met or exceeded performance targets for customer satisfaction, response time, and resolution rate. Educated customers on products and services, ensuring effective usage and a positive experience.
Virtual Assistant
Experience: 6 months - 1 year
Reliable Virtual Assistant with experience in handling inbound customer calls, managing mass email communications, and providing efficient administrative support. Skilled at responding to inquiries, organizing inboxes, and ensuring timely follow-ups to improve client satisfaction and workflow.
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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