I have nearly three years of experience in customer service, supporting logistics and eCommerce accounts where I assisted around 50 customers daily through calls and
Most recently, I worked in lead generation for a staffing agency, where I researched potential clients and gathered accurate business information. This experience strengthened my research skills and taught me the value of accuracy and attention to detail.
I'm always looking for opportunities to learn, take on new challenges, and grow professionally. I bring a strong work ethic, a willingness to adapt, and a genuine passion for delivering great service and making a positive impact wherever I work.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
I have over three years of experience in customer service across logistics, e-commerce, and marketing industries. Throughout my career, I have assisted customers through email and phone support, helping resolve inquiries, track orders, process requests, and provide timely updates. My experience includes handling shipment tracking and claims in a logistics account, supporting customers with order placement and order-related concerns in an e-commerce environment, and communicating with clients as part of a marketing agency. These roles have strengthened my communication, problem-solving, and customer relationship skills. I am passionate about helping people and take pride in delivering professional, empathetic, and customer-focused support.
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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