Highly organized and detail-oriented professional with experience in Revenue Cyc

Experience of Data Analyst with over 5 years of experience collecting, analyzing, and interpreting large datasets to support business operations and strategic decision-making. Skilled in data validation, reporting, trend analysis, and performance tracking using Microsoft Excel (advanced formulas, PivotTables, VLOOKUP/XLOOKUP), Google Sheets, SQL, and business intelligence tools such as Power BI and Tableau. Experienced in cleaning and organizing data, creating dashboards and KPI reports, identifying trends and anomalies, and delivering actionable insights to improve operational efficiency and business performance. Strong background collaborating with cross-functional teams, maintaining data accuracy, automating recurring reports, and presenting findings to stakeholders in a clear and concise manner.

Detail-oriented Medical Billing Assistant with 2 years of experience supporting healthcare providers by managing accurate and timely medical billing processes. Skilled in insurance verification, patient registration, claims preparation and submission, payment posting, denial management, accounts receivable follow-up, and resolving billing discrepancies to maximize reimbursement. Experienced in working with electronic health record (EHR) and practice management systems while ensuring compliance with HIPAA regulations. Proficient in reviewing patient records, verifying insurance eligibility, processing commercial, Medicare, and Medicaid claims, and communicating effectively with patients, providers, and insurance companies. Strong knowledge of medical terminology, ICD-10, CPT, and HCPCS coding standards, with excellent attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced healthcare environment.

My experience is about Detail-oriented Revenue Cycle Management (RCM) professional with 2 years of experience supporting healthcare providers in optimizing the revenue cycle from patient registration through payment collection. Experienced in medical billing, insurance verification, claims submission, payment posting, denial management, prior authorizations, and accounts receivable follow-up to ensure timely reimbursement and minimize claim denials. Proficient in using electronic health record (EHR) and practice management systems, maintaining accurate patient and billing records, and working with commercial insurance, Medicare, and Medicaid payers. Strong knowledge of HIPAA compliance, medical terminology, ICD-10, CPT, and HCPCS coding standards, with a proven ability to resolve billing issues, improve claim accuracy, and collaborate effectively with patients, providers, and insurance representatives. Recognized for strong attention to detail, analytical problem-solving, and a commitment to delivering high-quality healthcare administrative support.

Dedicated Customer Support Specialist with over 5 years of experience delivering exceptional customer service across phone, email, live chat, and ticketing platforms. Skilled in resolving customer inquiries, troubleshooting issues, processing orders, handling billing concerns, managing escalations, and ensuring high levels of customer satisfaction while consistently meeting performance metrics and service-level agreements. Proficient in using CRM systems such as Salesforce, Zendesk, HubSpot, Freshdesk, and other customer support tools to document interactions, track cases, and maintain accurate customer records. Experienced in collaborating with cross-functional teams to resolve complex issues, improve customer experience, and streamline support processes. Recognized for excellent communication, active listening, problem-solving abilities, empathy, and the ability to thrive in fast-paced, high-volume customer service environments while building positive, long-term customer relationships.