Experienced solar industry professional with a strong background in interconnection, administrative support, operations coordination, and customer engagement. Proven ability to manage residential solar and battery projects (Tesla and Enphase) from permit submission through Permission to Operate (PTO) across major utility territories, including CenterPoint Energy, Oncor, FPL, Duke Energy, AEP, BGE, Choptank Electric, FirstEnergy, and SMECO. Skilled in utility applications, permit tracking, documentation management, data entry, operational support, process coordination, and cross-functional communication. Proficient in Aurora, Coperniq, Enerflo, PowerClerk, and various utility portals. Adept at resolving issues, streamlining workflows, overcoming customer objections, and ensuring timely, accurate project completion. Recognized for exceptional organizational skills, attention to detail, fast turnaround times, and maintaining seamless communication from installation through PTO.
Experience: 1 - 2 years
Skilled in outbound calling, lead qualification, and scheduling appointments for solar consultations. Experienced with CRM tools like Enerflo and 8x8 Caller. Strong communication skills with a focus on building rapport and maintaining high conversion rates.
Experience: 6 months - 1 year
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