A dedicated Social Media Manager with a strong foundation in communication and client handling from my previous role as a Customer Service Representative. I specialize in creating engaging content, managing online presence, and helping businesses connect authentically with their audience. My background in handling calls,
Experience: Less than 6 months
I create engaging, audience-focused content tailored to a brand’s voice and goals. This includes caption writing, hashtag research, basic graphic design, and content planning to help increase visibility, engagement, and brand consistency across platforms.
Experience: Less than 6 months
With a solid background in customer service, I effectively manage comments, messages, and online interactions with professionalism and empathy. I understand customer needs and concerns, allowing me to respond authentically while maintaining a positive brand image.
Experience: Less than 6 months
I am highly organized in planning, scheduling, and publishing content using tools like Meta Business Suite and Notion. I also monitor engagement and basic analytics to track performance and adjust strategies for continuous improvement.
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Sara Brumfield
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